FAQ
WHAT IS THE DIFFERENCE WITH THE FURMINATOR BRUSH?
The Pilpoil® brush works differently, more like a horse curry comb. It is more ergonomic thanks to its wooden handle than T-shaped brushes like the Furminator. The teeth are slightly longer and better designed so as not to injure the animal. Generally, customers who have both types of brushes at home prefer the Pilpoil® brush, and so do their pets!
IS THERE A BUILT-IN BLADE?
No, there is no integrated blade. The operating principle is the same as iron shedding blades for horses. Dead hairs are removed without harming the animal as the brush passes over it.
HOW TO USE THE PILPOIL® BRUSH?
Insert the brush without touching the animal's skin by tilting it slightly. Brush in the direction of the fur twice a week outside shedding season and daily during shedding season. Your vacuum cleaner will thank you!
DOES THE BRUSH WORK ON SHORT HAIR OR LONG HAIR?
The brush can be used on short and long hair. Be careful not to penetrate the brush to the skin. Brushing frequencies differ: twice a week for short hair and every other day for long hair. Be careful not to force the brush on tangled fur. Our many customer reviews show that the brush is effective on all hair types.
IS THE PILPOIL® BRUSH AVAILABLE IN PET SHOPS?
No, the Pilpoil® brush is not yet available in pet stores. You can only get it from our Official Store
CAN WE USE IT FOR A RABBIT?
Yes, absolutely. The brush works on rabbits and other pets of the same size. Please choose a size S.
WHAT SIZE SHOULD YOU CHOOSE?
Dog / Horse: We recommend the size L brush (13cm)Cat / Puppy / Rabbit : We recommend the size S brush (7cm)The brushes can be complementary: you can use the size L for the body and the size S for the lower limbs. Choose the appropriate pack to benefit from an additional discount.
DO YOU DELIVER WORLDWIDE?
Absolutely! We deliver worldwide, as well as to the French overseas departments and territories. Please consult our delivery times page by ▶ clicking here
WHAT ARE THE DELIVERY TIMES?
Delivery times vary depending on the destination country. Please consult our delivery page by ▶ clicking here
Our team is available to answer any questions about our products or your order.
Our online payments are 100% secure with Stripe and PayPal.
Our deliveries are made within 5 to 9 business days in Europe
We offer a 14-day money-back guarantee after receipt of the items!