🌍 WE DELIVER WORLDWIDE
Your order processing takes between 1 and 3 business days. Shipments are made from Monday to Friday, excluding weekends and public holidays.
Important: The times below are expressed in business days (Monday to Friday).
SHIPPING TIME BY COUNTRY:
| Country |
Delivery Time |
Shipping Costs |
| 🇫🇷 France |
5 to 9 business days |
Free (Colissimo International tracked) |
| 🇧🇪 Belgium |
5 to 9 business days |
Free (Colissimo International tracked) |
| 🇨🇭 Switzerland |
6 to 12 business days |
Free |
| 🇪🇸 Spain |
6 to 10 business days |
Free |
| 🇮🇹 Italy |
8 to 12 business days |
Free |
| 🇩🇪 Germany |
6 to 10 business days |
Free |
| 🇪🇺 Other European countries |
8 to 12 business days |
Free |
| 🌎 Rest of the world |
10 to 20 business days |
Free |
ORDER PROCESSING:
All orders are prepared within 1 to 3 business days. Shipping then takes place via Colissimo International tracked with a tracking number provided by email.
NOTE:
Shipping times may vary due to strikes, peak periods (e.g., holidays), weather conditions, or customs delays.
DELIVERY GUARANTEE:
If your order does not arrive within 60 days, you will be fully refunded.
INCORRECT ADDRESS:
Please ensure you enter the correct address. No responsibility can be accepted for input errors. In case of package return, an exchange or refund will be offered.
WHAT'S THE DIFFERENCE FROM THE FURMINATOR BRUSH?
The Pilpoil® brush works differently: it's similar to a horse curry comb. More ergonomic thanks to its wooden handle, it offers a better grip than T-shaped brushes like the Furminator. Its longer, better-designed teeth remove dead hair without hurting the animal. Our customers who have tried both prefer the Pilpoil® brush... and so do their companions!
IS THERE A BLADE BUILT IN?
No, no blade is built in. The principle is identical to that of iron curry combs: dead hair detaches naturally and painlessly as the brush passes over it.
HOW TO USE THE PILPOIL® BRUSH?
Hold the brush slightly tilted without touching the animal's skin. Brush in the direction of the hair: twice a week outside shedding periods, and daily during shedding. Your vacuum cleaner will thank you!
IS THE BRUSH SUITABLE FOR SHORT OR LONG HAIR?
Yes, the brush is suitable for short and long hair. Brush twice a week for short hair, and every other day for long hair. Avoid forcing on tangled areas. Our customer reviews confirm its effectiveness on all coat types.
IS THE PILPOIL® BRUSH AVAILABLE IN PET STORES?
No. The Pilpoil® brush is exclusively available on our official store.
CAN IT BE USED FOR A RABBIT?
Yes, no problem. The brush is perfectly suitable for rabbits and other small animals. Choose size S.
WHICH SIZE TO CHOOSE?
-
Size S: Cat – Puppy – Rabbit
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Size L: Dog
-
Size XL: Horse / Pony
We recommend the COMBO S + L to brush hard-to-reach areas: size L for the body and size S for the paws and head. Take advantage of our current offer: –30%
DO YOU DELIVER WORLDWIDE?
Absolutely. We deliver worldwide, including French overseas departments and territories (DOM-TOM). Check delivery times by ▶ clicking here.
WHAT ARE THE DELIVERY TIMES?
Delivery times vary by country. Find full details on our dedicated page ▶ by clicking here.
